CS Computer Systems

Oracle CX Cloud Services

Oracle CX Cloud Services

Oracle Customer Experience (CX), a complete set of best-in-class, integrated, cloud-enabled solutions, that encompass the entire customer journey, from marketing, sales and service to Commerce, Social and Industry-specific CX offerings. With such a comprehensive line-up, Oracle has now the most complete platform for companies wishing to move to the Cloud.

Our expertise in CRM which  continues to play a vital role in a company’s overall CX strategy positions us as a trusted partner in helping you meet and surpass the needs of ever more empowered customers.

Our core CX and CRM expertise includes the following functional areas:

  • Multichannel Marketing and Campaign Management
  • Lead Management
  • Sales Force Automation and Effectiveness
  • Product Catalogue, Quote and Order Management (CPQ)
  • Customer Support and Self-service
  • Channel Partner Management
  • Field Service